Star Mission
We do the right things for the right reasons to achieve the right results !
About Star Protection Agency
Star Protection Agency is a leading security company that offers comprehensive security solutions to meet the diverse needs of its clients. With a team of highly trained and experienced security professionals, Star Protection Agency provides its clients with a range of security services, including physical security, event security, executive protection, and more. The company is committed to delivering the highest level of protection and customer service, utilizing the latest technology and innovative security practices to ensure the safety and security of its clients. Whether you're a business owner looking to secure your premises, or an individual seeking personal security, Star Protection Agency is dedicated to providing you with the peace of mind you need.
Star Protection Core Values
- When in the field, we lead by example in appearance and behavior
- We are committed to teamwork and work together to get the best result
- We are defined by determination and will never lose for lack of effort
- We learn from our mistakes and continue to innovate and evolve
- Employee retention and development are our highest priorities
- We are soft on people and hard on issues
Why Star Protection ?
Qualified Employees
Star Protection understands that exceptional services start with qualified “fit for purpose” candidates. Our investment in Birkman Method screening provides critical insight into a candidate's motivations, underlying needs, and stress behaviors enabling us to hire the right people for each respective client.
Employee Engagement
Star Protection’s investment in Field Coaching of our front-line officers on the 2nd shift, 3rd shift, and weekends ensures they feel supported and appreciated. This additional investment in resources leads to exemplary employee performance, loyalty, and retention. Maya Angelou said it best “I've learned that people will forget what you said and people will forget what you did, but people will never forget how you made them feel.”
Transparent Relationships
Star Protection’s performance-based culture is evidenced every 90 days in our commitment to formal business reviews with clients. Our metric-based KPI service reporting quantifies our delivery of improved outcomes while driving continuous improvement. We believe “You can’t manage what you don’t measure and what we measure gets better!”
Investment in Training
- Star Protection’s in-house Professional Communications Trainer provides weekly training on effective use of oral, visual and written communications.
- Star Protection’s full time Brand Manager providing tailored, site level training of officers on improved report writing and performance
- Star Protection’s three (3) Field Coaches visit client sites on 2nd shift, 3rd shift and weekends
- Star Protection creates tailored Training Videos on proper access control protocols for each client for on-the-job training effectiveness
- Star Protection’s Site Supervisors meet (2) times each year for formal training
- Star Protection’s Flex / Rover / SRO Officers meet (3) times each year for formal training
- Star Protection’s Field Coaches meet (3) times each year for formal training
- Star Protection’s Patrol Officers meet (3) times each year for formal training
Star Protection Agency provides uniformed trained and licensed security officers.